Enabling the Channel to build expertise and deliver results
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Created to meet the growing demand for AI-powered CX & CCaaS expertise. We translate deep industry knowledge into practical, sales-focused training tailored for today’s evolving communications landscape.
Guided by market research and customer feedback, we’ve identified a growing demand for sales enablement training tailored for salespeople targeting the AI-powered CX and Contact Centre as a Service (CCaaS) marketplace. We’re therefore excited to introduce our latest programme, the Sales Accelerator, designed to fill this gap.
Our flagship course, CCaaS Sales Accelerator, is designed by salespeople, for salespeople. It equips teams with the real-world knowledge and techniques to identify opportunities, communicate value, and win in today’s customer experience-driven AI-focused CCaaS market.
We combine expert-led sessions, practical exercises, and a jargon-free approach to make learning engaging and actionable. Whether new to AI and CCaaS or looking to sharpen your existing skills, TTWCX delivers the insight and confidence to succeed.
All of our training can be delivered on-site, face-to-face, or remotely. Both formats are interactive and inclusive, designed to encourage real engagement. Every session includes participant feedback to support continuous improvement.
Training is customised and tailored to each company’s business goals. This ensures that the training provided aligns perfectly to help achieve the company’s aims, objectives, and targets.
Our training gives your team the knowledge to confidently position and sell Ai & CCaaS solutions. Whether you’re entering the market or enhancing your existing product portfolio to include AI and CCaaS products, we help your salespeople understand how to determine the customer pain points, build value-based pitches, and win more deals.
All our training can be delivered on-site, face-to-face, or remotely. Both formats are interactive and inclusive, designed to encourage real engagement. Every session includes participant feedback to support continuous improvement.
Training is bespoke and tailored to each company’s business goals. This ensures that the training is perfectly aligned to the goals, objectives and targets of each sales team member attending.
By aligning our training to the business objectives of our clients we ensure that all training provided is focused on delivering the right results.
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Designed by salespeople, for salespeople
Learn to uncover sales opportunities, articulate value, and close deals in today’s experience-led buying environment.
Expert-led, practical sessions with hands-on exercises. Clear, jargon-free content that resonates with real-world selling.
In-person or remote, our sessions are fully interactive and inclusive – designed to meet your team where they are.
All training can be rebranded and delivered via vendors, distributors, or resellers to boost knowledge and sales activity across your product portfolio.
Designed by salespeople, for salespeople
The key elements of the course include the following five modules
The course includes examples of CCaaS sales opportunities, team tasks and assessment of individuals at the end of the course to determine learnings. All training will be linked to each customer specific business needs to ensure success.
To find out more about our AI CX and CCaaS training programmes, click on the link below.
Whether you’re a vendor, reseller, or solo learner, TTWCX can help you and your team succeed in the CCaaS space and deliver the following benefits to you and your business
Sales professionals, teams, and partners selling CX or Contact Centre solutions – at all experience levels.
Yes! We can tailor content and delivery to match your business model, goals, and product focus.
Absolutely. Our white-label options are designed for vendors and distributors to brand and deliver internally or through partner networks.
We offer both face-to-face and virtual delivery, with flexible formats to suit your team’s availability.
Yes, individuals completing the training receive a digital certificate from Train to Win CX.
Always, our optional mentoring programme allows you to access our trainers to assist in your long-term development.
We offer a range of private course options. Private in-house company courses can accommodate up to 10 people per course, whilst our public courses are open to channel partners who may want only 1 person attending and can be run remotely or on site over 1 day or several days as required.
Want to book a course ? Get in touch with us below
Connections House, 11A Kings Rd, Fleet, Hampshire, GU51 3AA
Monday - Friday
9:00AM - 5:30PM